Hi there, when setting up my account, I chose Google Authenticator as MFA method. Now my old phone doesn’t work any more and so I also lost my Authenticator codes for the account. However, I also have a recovery code for the account but unfortunately, this doesn’t work for some reasons. So is the…

Lost account access due to missing MFA alternative

dan.woda March 6, 2023, 8:40pm 3

Welcome to the Community!

Topic		Replies	Views
MFA Recovery code lost Help	37	16537	March 17, 2022
Recovery Code not working and access to MFA not available Help mfa , recovery-code-factor	1	16	August 16, 2024
Reset My admin MFA Help mfa , one-time-password-otp-factor	2	13	October 16, 2024
Lost my recovery-codes from Google Authenticator [2] Help mfa , phone-factor	4	1395	December 13, 2022
Can't log-in my account Help mfa , recovery-code-factor	4	420	February 23, 2024