Hi there, when setting up my account, I chose Google Authenticator as MFA method. Now my old phone doesn’t work any more and so I also lost my Authenticator codes for the account. However, I also have a recovery code for the account but unfortunately, this doesn’t work for some reasons. So is the…

Lost account access due to missing MFA alternative

dan.woda March 6, 2023, 8:40pm 3

Welcome to the Community!

Topic		Replies	Views
Lost my recovery-codes from Google Authenticator Get Help mfa , recovery-code-factor	4	1547	November 28, 2022
MFA Recovery code lost Get Help	37	16800	March 17, 2022
Lost recovery code and MFA Get Help login-experience , free-trial	2	23	April 9, 2025
Locked out of account using 2FA Get Help 2fa , account	3	5186	August 10, 2019
Change MfA device Get Help	2	5071	August 9, 2019