Hello guys!
After I changed my device to newer one I forgot to move Google Authenticator data from the old one + lost my access to the recovery codes. Is it any change to restore my account somehow? Thanks!
Hi @amb
Welcome to the Auth0 Community!
Could you please DM me your tenant name , email address you would like the reset for the MFA and tenant admin email address?
Thanks,
LIhua
Hi @lihua.zhang. Can you answer on my email? I am still waiting for the response from you.
Hi @amb ,
Sorry about the delay. I have created a Support ticket on your behalf. Our Support team will assist you to get this resolved. Thanks!