Lost my recovery-codes from Google Authenticator [2]

I’m a backend developer and I have troubles while my log in attempts to https://auth0.auth0.com/u/login/identifier?state= because I’ve lost access to my Google Authenticator. One admin tried to help me, but she stops responding on my messages here and on emails. (https://community.auth0.com/t/re-lost-my-recovery-codes-from-google-authenticator/94409)

Can someone else help me pls? It’s blocking me from work.

Hey there!

In order to handle that you need to message us here in the forum via private message tagging our @support group and providing us with the following info:

  • tenant name
  • your email address

Thank you!

1 Like

Hi @konrad.sopala!

I wrote to you via private message with info of tenant name and email. Also tagged @support group, waiting for help, thanks

Thank you! We’ll work on that shortly!

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