I can’t seem to find my Auth0 recovery code

Help
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1

Hey guys,

I switched from mobile device and forgot to transfer my Google Authenticator data.
Best of all, I can’t seem to find my Auth0 recovery code. Would it be possible to get it unlocked?

Thanks!

3

Hey @neeraj.ray !

This doc outlines steps to request MFA reset of your Auth0 account via Community (for the future reference).

To save some time, I submitted a recovery ticket on your behalf, so please expect an email (just a regular email in your email inbox) from our Support Agent.

Please let me know if there are any other issues with getting back to your account!

Thanks,
Marcelina

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5

Hi @marcelina.barycka , I got two emails yesterday regarding the ticket. Still waiting on solutions. Thank you

6

Hi @neeraj.ray , I followed-up internally to possibly speed this up.

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