I switched from mobile device and forgot to transfer my Google Authenticator data.
Best of all, I can’t seem to find my Auth0 recovery code. Would it be possible to get it unlocked?
Thanks!
Hi @tim.sankara ,
Welcome to the Auth0 Community!
This FAQ will guide you through the process:
MFA Reset Request Process Summary
The aim of this FAQ is to help both you and us in handling MFA resets request in a more convenient and faster way.
In general, it’s important to enroll in multiple MFA methods for Dashboard Admins , and leverage the ability to regenerate the recovery code.
The following factors can be configured from the Profile page , and we highly recommend to enroll at least 2 of them and as many as possible:
WebAuthn with FIDO security keys : WebAuthn roaming authentica…