Hi, I’m completely locked out of my Auth0 account. When I try to log in, it asks for two-step verification, but I never set up 2FA on my account. I also don’t have a recovery code. I’ve already submitted a support ticket over 24 hours ago, but I haven’t received any response or even a confirmation…

Locked Out of Auth0 – 2FA Required But Never Set Up

dawid.matuszczyk March 6, 2025, 12:10pm 2

Welcome to the Auth0 Community!

Can you send to the @support group your Auth0 account email address and your tenant name? I’ll create a ticket for the Developer Support Team on your behalf.

Thanks
Dawid

1 Like

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Locked Out of Auth0 – 2FA Required But Never Set Up

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