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Locked out of my account


#1

Good Morning,

I’m posting here because I can’t find any other place to get help. I have had an Auth0 account for years, and I deleted the Auth0 app off of my phone and now I’m locked out of my account since it uses two factor authentication?

How do I get this fixed?

Andrew


#2

Sorry for the delay in reply. Have you been able to get in? Were you able to reinstall the 2FA app (Guardian)?


#3

I am still not able to login. I have the 2FA App reinstalled, but I cant activate it without being able to login to my account. :frowning:


#4

I’ve reached to you directly as an MFA reset should not be processed through this forum.