Hello community member one of my user is having issue with login with google , rest of the user are perfectly authenticated via google using auth0 social login . Do not understand why this problem occurs for particular one user gsuit account
There are two things we need to do in order to troubleshoot that:
- Can you send me a private message here in the forum with your tenant name + that person email address so I can perform some checks?
- Can you ask that person to record a HAR file for us of the flow when they are trying to login so we can so what is happening behind the scenes of their browser? Here’s an instruction on how to do it:
i have sent you a message
Perfect! I’ll look into it shortly!