How does auth0 respond to aws ses rate limits

**mihw** · January 2, 2019, 10:23am

When using the functionality provided by auth0, to send mails via the AWS SES, how does the system respond, if the rate limits of the account is met (https://docs.aws.amazon.com/ses/latest/DeveloperGuide/reach-sending-limits.html)?

Is it simply logged, or will it be retried at a later point in time?

**jerdog** · January 9, 2019, 2:40pm

The way we handle it is if a customer is using AWS SES as their custom email provider, and we attempt to send an email that is not sent because of rate limiting on AWS’s side, we will not retry the email and the error will be logged.