I am trying tro migrate off of Authy so I can use a different OTP app, but under my profile there doesn’t seem to be a way to change my TOTP, or even remove TOTP. [image]

Hi @shea You are spot on, if you do not have a paid support plan this forum is the correct place to reach out for this. I will send you a private message now to confirm your details and begin processing your MFA reset request.

How can I change my TOTP?

Help

james.merrigan February 6, 2023, 10:41am 2

Hi @shea,

Thank you for reaching out on Auth0 Community!

Resetting a tenant admin’s MFA needs to be done by us (Auth0). We have a handy Community FAQ that outlines the reset process which you can find here:

1 Like

Topic		Replies	Views
Need help resetting my MFA TOTP registered device Help mfa , one-time-password-otp-factor	2	1044	May 5, 2023
Locked out of account - no MFA set up Help mfa , one-time-password-otp-factor	6	340	May 16, 2024
Need help Resetting MFA for Tenant Member Help mfa , recovery-code-factor	2	206	June 21, 2024
Account Locked Out - Where do I go? Help tenant-admin-mfa-reset , operational-request	2	1284	August 14, 2023
[Need help] Resetting MFA for a dashboard admin Help dashboard , admin-management	2	265	May 7, 2024

How can I change my TOTP?

Related topics