Getting logged out from dashboard after few seconds

Get Help
,
1

I go to auth0.com . I login using google login into my developer dashboard. And after like 30seconds to a minute, I get logged out and get redirected to the login page. This only happens on my laptop and only on the auth0 main dashboard login. I am able to login to the docs and this community forum from my laptop. I am also able to log into the dashboard from other devices for longer durations. Just from my laptop this issue persists.

I tried deleted the site cookies and browser cache and using different browsers already. Not sure what the issue is, please guide.

2

Same happening here. I can’t work like this, when every few seconds I get kicked out.

3

Posting a response for posterity:
I was having the same issue and figured out one potential solution. My issue was that the IP address of my network (VPN at a professional organization) was changing pretty rapidly. It seems the Auth0 dashboard will kill your session and force log-out if it detects that your IP changes. So, you’ll have to work with your IT team (if you have one) to figure out the correct solution for you.

Or something like that. Hopes this helps anyone in the future!

1 Like
4

I have the same issue because my company uses multiple WAN connections. A quick DM to the IT team to fix the outbound IP for auth0 resolved the issue.

5

Hi There!

Thank you both, @djfy and @nghinhut, for sharing a solution with the rest of the community!

If you have a similar issue, contact your internal IT department for an issue with rapid IP outbound changes.

Thanks for sharing with the rest of the community!
Dawid