Failed to create account

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1

After signup, it directed me to the account create page. but when I clicked the create account button, it always showed me an error

please help on this issue

3

Hi @jwfb,

Welcome to the Auth0 Community!

We apologies for encountering this situation, however the issue might be related to a recent incident that was since resolved by our teams.

I would recommend trying to create the account once again, and you can let us know how it went.
Best regards,
Remus

4

I have tried once again but this error still comes up

Error!

Something happened while trying to create the tenant: Failed to create account

5

Hi @jwfb,

Please try to follow these steps, since the issue might be caused by stored browser cache data

  • please attempt to clear the cache, reload the browser and try one more time
  • trying Incognito mode could also help resolve this;
  • try again with a different network connection if possible, to rule-out any potential issues directly related to your network;
  • please enable/disable your VPN, reload the browser and try one more time.

Please let us know the outcome, so we can further investigate this if needed.
Thank you!
Kind regards,
Remus