I’m not able to create a new account on the platform. Whenever I’m prompted with the tenant creation screen, I get an error:
Error! Something happened while trying to create the tenant: API Error. Please contact support if the problem persists
I tried with several emails, social logins; It’s been happening for over an hour now
Thank you!
I am also unable to create a new tenant account. I just signed up for service with Auth0 and it won’t let me proceed forward to any screen no matter which browser or incognito window I use. The tenant it creates for me is unique, or if i use one myself both result in the same issue with a flag at the top left of the window:
Error!
Error! Something happened while trying to create the tenant: Failed to create account
Please advise.
Welcome to the Auth0 Community!
We apologies for the inconvenience encountered by this situation. Our teams are aware of the issue and actively working on resolving it. I will come back as soon as we have more updates regarding resolving this issue!
Thank you for your efforts and patience!
Best regards,
Remus
Please allow me to share some updates with you. Our teams have deployed a fix of this issue.
We deeply apologies for any discomfort that this situation might have caused. Could you please try again now and let us know how it goes?
Thank you!
Kind regards,
Remus