New user, can't create a tenant to get started

I just created an account and I get the following error when creating a new tenant. I tried both a custom name and the default generated dev-xxxxxx. Neither worked.

Error!

Something happened while trying to create the tenant: API Error. Please contact support if the problem persists

I am getting the same error.

I have the same error.
I have log on and off multiple time without and tried again without any luck.
I constantly get the same error:

Error!

Something happened while trying to create the tenant: API Error. Please contact support if the problem persists

Please, can someone assist me in creating the initial account?

I just logged a ticket for this issue, so stay tuned!

1 Like

Should be good to go now!

I’m having the same issue here:

Error!

Something happened while trying to create the tenant: API Error. Please contact support if the problem persists

Please could you help?
Thanks :slight_smile:

1 Like

Same here, getting the generic please contact support when trying to create a tenant :frowning:

Any help would be greatly appreciated :slight_smile:

Hi @stephen.higley,
I had the same problem but it seemed to resolve itself after a few days. In the interim I used a different sign on method. i.e, the first one I used was ‘github’ which is where the problem was occurring, so I used the ‘Google’ sign up/in option and that worked fine.

The problem started to happen after I deleted the tenant that is created upon signup. As I say, it took a few days to sort itself out.

Hope this helps.