Failed Sending Notification

Hi all,

I have 1 user that when trying to sign up they do not receive the verification email, looking at the history on their account there is a log entry for ‘Failed Sending Notification’ and the error message states "error": "Error sending email: Empty from email address (required)"

They are using a gmail account so it’s not like it’s a work account getting blocked.

All other verification emails work just fine and the from email is filled in globally so I’m unsure where to go with this.

Many thanks,

Craig

We had the same issue.
Seems like a non reported bug/outage…

Yeah I couldn’t find any other info on it, I also couldn’t change this posts tag to bug so I’ve reposted it as a bug here - Failed Sending Notification Bug
Hopefully we will get an answer and it was just a glitch in the matrix :slight_smile: