But I already set the From [CleanShot 2023-01-13 at 17.55.50@2x] [CleanShot 2023-01-13 at 17.56.38@2x]

Delete From in the Email template will fix it. :slightly_smiling_face:

Failed Sending Notification: msg.From is null

xukecheng January 17, 2023, 4:39am 8

I asked the mail provider, and they said I should ask the tool provider how to attach an alias

Topic		Replies	Views
Failed Sending Notification Bug Get Help	2	851	July 27, 2023
554 Message rejected error Get Help	7	5487	January 29, 2021
Failed Sending Notification Get Help login-experience , signup-prompt-new-experience	2	1306	July 26, 2023
Signup email are failing Get Help signup , verification-email	4	2888	April 27, 2021
Error in sending email notification Get Help branding , email-templates-branding	4	22	February 7, 2025