Follow up to question am unable to link here however please see the question asked in Dec 2024 titled From address preventing email templates getting sent
In response to Do you have an [external SMTP email provider] configured?
- Yes I do.
Can you take a screenshot of the From field and error in the Dashboard when you try to save the {{ application.name }}
in the From field?
- I am able to Save using the following format {{ application.name }} email@email.com, however when it comes to sending an email (via my actual app through the /authorization endpoint or event via the Try button (in the email template), in the logs, the error is logged. Error type
Failed Sending Notification
with the following details… (I have replaced all PID info with example emails)
"details": {
"email_type": "reset_email",
"notification_type": "reset_email",
"to": "example-email@example.com",
"error": "Error sending email: "
},
No further details of the type of error I am facing.
I only receive emails if I use only the email rather than prefix it with the {{application.name}}
Appreciate any help with this, thanks in advance!