Email verification emails are not sent

Hi, did someone have an issue that the verification emails just stopped sending at some moment?
We are using Okta login for some time, everything worked perfectly, but last couple of hours seems it stopped working.
Any ideas how to get immediate help?

Hi @andrijana,

Welcome to the Auth0 Community!

As of now, there have not been any reported issues around verification emails not being sent.

Looking into your Auth0 tenant settings, I see that you have a Custom External SMTP Email Provider configured.

In this case, I recommend checking with your external SMTP email provider to review your activity on the emails being sent/unsent. This should spell out clues as to why the emails are not being sent.

I hope this helps!


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