I am trying to configure/test email sending but experiencing an issue where emails are not being sent (or not being received) when clicking the “Try” button on an email template.
I am using Amazon SES
If I click “Send a Test Email” in the “Providers” section, I receive an email successfully.
If I click the “Try” button on an email template, enter my email address and don’t change the connection (which is the connection I want to use), I get a message in the UI to say the email was sent successfully, in the logs, instead of a "Send an email template as a test’ entry, I get “Update an email template”. No email is received.
If, however, I do the same thing but select the “Username-Password-Authentication” connection, I DO receive an email and I DO get a “Send an email template as a test” entry in the logs.
Am I doing something wrong? Is there something on the connection that could be misconfigured?