We have a B2C professional plan and we are paying a few hundred dollars for it every month. We cannot create a support ticket.

Hi @thwinsoe , Welcome to the Auth0 Community! Yes, I see that as well. If you have not been able to create support tickets, I suggest ensuring that the Subscription option on the top left of the Auth0 Support Page has selected your B2C professional plan instead of the free plan. Sometimes, it mi…

Creating support ticket

Get Help

system Closed April 29, 2025, 2:55pm 4

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.

Topic		Replies	Views
Still having problem creating support ticket on B2C Professional plan Get Help ticket-management , support-center	5	23	May 14, 2025
Unable to create support tickets Get Help ticket-management , support-center	2	29	November 30, 2024
Unable to create support ticket on paid plan Get Help	2	1804	March 3, 2022
Unable to open a support ticket even though I have a paid plan Get Help auth0	3	1701	May 25, 2022
Can't create support ticket Get Help ticket-management , support-center	2	787	September 26, 2023

Creating support ticket

Related topics