Overview
When trying to save the changes for the Custom Text Login Prompts, the Save Changes button does not work, and the browser console displays the following error:
There must be a verified credit card on file to perform this operation.
Applies To
- Universal Login
- Custom Text Prompts
- Billing and Subscription
Cause
With the latest pricing changes introduced, custom text is available for a free subscription with some conditions.
Note that the current free plan restricts access to custom text configuration in a free subscription based on credit card verification. This means that for a free subscription tenant admin to be able to configure custom text, they must first complete the credit card verification step.
The credit card verification step will NOT imply actual charges, so there will be no costs associated with configuring or using the custom domain.
Solution
Add a Credit Card by navigating to Dashboard > Settings > Payment & Billing > Add Payment Details.
