Change Password e-mail template, specify different e-mail addresses in From field

[emiel]

Hi there,

Is it possible to be able to differentiate between e-mail addresses that are specified in the From field?
Currently it’s configured like this:

But we would like to be able to use something like one e-mail address for a certain application and a ‘generic’ one as the fallback.

Just like we did with Subject I’m thinking of something like:

{{ application.name }} {% if application.client_metadata.is_portal == 'true' %}<application-one-support@mydomain.com>{% else %}<support@mydomain.com>{% endif %}

It seems it’s not working, but perhaps the syntax needs to be a bit different because of the < and > ?

Thanks!

[SaqibHussain]

Hi @emiel

Thanks for getting in touch with Auth0 Community.

You can try this technique:

{{ application.name }} {% if user.app_metadata.is_portal == 'true' %} <support@example1.com> {% else %} support@example2.com {% endif %}

I gave this a quick test and seems to work as expected.

Warm regards

[emiel]

Hello @SaqibHussain

Thanks for this. It works indeed.
Just a small comment on your code snippet, the second address does not include the angle brackets which I believe is necessary for the e-mail client to recognize it as the sender’s address.

In any case. It does work. Thanks!