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I have two accounts set up as the billing and admin accounts for my company. As of about a month ago the totp codes that we have set up in Bitwarden for login to Authy no longer work for either account. Fortunately my dev team can access the instances via their own logins but the admin accounts cannot.
Hi @saas2,
Welcome to the Auth0 Community!
It seems like your admin accounts may need an MFA reset.
If that’s the case, I suggest reaching out to @support in a direct message asking for assistance.
(Reference: Account Locked: MFA Resets Requests)
Cheers,
Rueben
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