We are using the functionality to force users to have their email verified and we ran into a situation we did not know it was possible.
A user registered a while ago, about 12 days, and only now they clicked in the verify link on their email. To our surprise, instead of being able to be verified and proceed, they got an “Authentication Error - Access Expired error” (view image attached).
Our questions are:
- Is it possible to disabled this expiration?
- Is it possible to customize this error screen?
We really need to have more control over this scenario and not have the default Auth0 look and feel be displayed.
For reference the user was created using the API directly.