@konrad.sopala Yeah so here’s what seems to be happening (@nabeards and I are both on this team).
We setup our tenants and just left the default emails, which look pretty decent, it pulled in our custom logo, etc. looks like this:
Then when we went in to edit the Email Templates section and put in any field (subject, from, redirect to), in this case it happened to be Redirect To, and hit “save” it changed it to this version
which was completely unexpected. Upon closer inspection, this is the email that’s in the “Message” section of the Email templates.
So it appears to use the nice default version, until you hit “Save” there, at which point whatever is in “Message” saves and becomes the new template, but the problem is that what is there isn’t the nice default version, it’s a very unstyled/ugly version and now we have no way to get back to the original. The expectation was the code in “Message” was the nice looking one and hitting save wouldn’t mess with the entire template.
It originally appeared to change all tenants because we had made a similar save in the other tenant, but didn’t then receive the email ourselves, as there was no reason to expect the email style to totally change.