Account Verification Email Not Received – ProtonMail

Get Help
,
1

Hello,

I’m unable to verify my Auth0 account. When I click “Send verification email”, no message ever arrives — I’ve checked my inbox, spam, archive, and filters in ProtonMail, and even added Auth0 domains to the allowlist.

My account email is iamagazine@proton.me and my tenant domain is ia-magazine .eu .auth0.com.

Could you please manually verify my account or help me receive the verification email?

Thank you!

3

Hi @iamagazine

Welcome to the Auth0 Community!

Please reach out to proton to first ensure that the verification emails are not being blocked or bounced back from their end. If the issue persists, please send a DM to the @support group with the tenant name and email address above in order to continue troubleshooting the matter from our end!

Kind Regards,
Nik

1 Like