My coworker is locked out of my Auth0 admin account because he lost his device and can no longer use MFA. He doed not have the recovery code. And he also can not post message in auth0 community.
So I post the message here for him.
He has tried to Direct Message the @support group but the message button is not available to him.
Thanks
Hi @yan.li
Welcome back to the Auth0 Community!
Are you able to send us a DM to the aforementioned group with the tenant name associated with their email? If not, please let me know and I will DM you from my side.
Kind Regards,
Nik
(post deleted by author)
Hi Nik,
I sent information to you. If you can not receive, please DM me and I can send again
Thanks,
Yan
I have received your DM, allow me a few moments to take action on the matter. I will provide any further updates in the DM.
Kind Regards,
Nik