Hello,
Our clients’ Auth0 accounts are created using the management API in our backend. The emails are provided by our clients directly and do not need to be verified. However we do want to send welcome emails to the SPA application at creation.
Using the management API in the backed, I create accounts with verify_email = False and email_verified = True. Some accounts are created with the “Username-Password-Authentication” (default Database) connection scheme, some others with the “email” (passwordless, aka OTP) connection scheme.
In the former case, the welcome email sent to the client email address is the SPA application’s welcome email as intended, which can be customized.
In the latter case, it comes from the backend, and it doesn’t seem to be customizable.
The connection seems to be the only parameter that controls this behavior. I wonder why it is behaving like so and how to remediate this?
Cheers,
PMDL