Welcome email not sent to users created by passwordless email login

When a user is created (by auth0) using passwordless email login the welcome email is not sent.
If a user logs in using google the mail is sent.

I have disabled the email verification mail, but the welcome mail is enabled.

Is this intended behaviour?

1 Like

Hey there, welcome in our community!

Not sure about that, but let me confirm it with the team

Here there sorry for the delay in response. I tried to reproduce it but doesn’t succeeded and our engineering team also didn’t manage to do that. It seems like a more personal scenario. Can you send me your tenant name via private message so we can check whether there isn’t something wrong happening behind the scenes? Thank you!

I’m closing this one as the user decided to go with Universal Login. Thank you!