Welcome emails going to spam

Hello! Im doing some tests so, I try to send a welcome-email, when I use an email from @gmail.com everything it’s ok, the email is in the received folder but when I use an email from @hotmail.com is sent to spam. Why is this happening ?

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Good question indeed! Let me check if we have some previous activity regarding such behaviour. I’ll get back to you soon!

I need to know which provider you are using.

Is it your own provider or built-in provider?

Cause if you use the built-in provider of your own then things like that may happen. The built-in provider is not for production use.

Hey there!

Did you have some time to look at my previous message?