Welcome Email template is different

[Sping]

I have set up my custom email provider and would like to adjust a bit for the Welcome Email style. However…

1. Just like previous discussions, the template is different after enabling custom email provider. Is it possible to get the Welcome Email template script with full CSS for reference?

Different email template after enabling custom email provider

Hi everyone, having the following issue, I’m testing the email flow on signup and every works fine, I have NOT enabled a custom email provider in my account, the emails I’m receiving are like the following: [image] The problem is that after enabling the custom email provider, my emails looks like this [image] Is there any way to get the first email template code to apply my changes on it?

Default No-Provider Email Template

When I didn’t have an email provider setup I was getting emails with a nice black bar and a tick: [email] Now that I’ve set up an email provider my emails have changed completely. I really liked the old format - where can I get the html so that I can use it for my email templates?

2. I tried to use {{ user.picture }} variable in my welcome email template, and found that the image can be displayed normally in Outlook, but the image can’t show in Gmail.

Here is the code:

                          <img 
                            src= {{ user.picture }}
                            width ="50"
                            alt="your picture"
                          />