Verification Email not being delivered

justin.ar.rasheed · January 8, 2022, 2:36am

Branding > Email Provider > Amazon SES (test emails work)
Auth Pipeline > Rules > Force Email Verification (Pre-Built and Enabled)
Logs (Success Signup, Failed Login, Success Verification Email Request, Success Email Test)

What is going on here? Why isn’t a verification email being delivered when a user signs up?

dan.woda · January 10, 2022, 3:13pm

Hi @justin.ar.rasheed,

Welcome to the Auth0 Community!

Are you seeing successful/error logs in your SES logs?

justin.ar.rasheed · January 11, 2022, 12:24pm

Somehow the issue got fixed when I created a new tenant

dan.woda · January 11, 2022, 1:19pm

Great, I am going to mark this resolve. Please let us know if you have any other issues.

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Verification Email not being delivered

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