We are requiring users to verify their email address prior to logging in to our applications.
However, the verification email we receive when we actually create a new account is entirely different from the one configured in Emails->Templates: Verification Email.
When I send the “test” it appears to reflect the Template version, but when I actually create a new account the notification I receive has different wording, includes our company logo, and has a large “Verify Your Account” block with a check mark at the top of the page.
Is there another place to customize/modify verification emails?
Thanks, Prashant… Any progress on this? We’re hoping to launch our SSO solution, but it’s pretty important we find a way to edit the verification email that gets sent out.
Have you tried to actually modify the template? I had the same issue, but it disappeared when I started to customize the template. I’m a customer too, so I can’t confirm it solves the problem, but it’s worth a try.
@prashant Any progress on this? If I choose to modify the template, as I need to customize the email, then I lose all the nice default styling (as per the screenshots above on the original post).
@prashant I’m also curious about this issue as we’re also experiencing this. It will be a dealbreaker for us as it is our only method of authentication and we need to send our own templates with our logo + branding.