Verification_code email is always sent from and fails

verification_code for passwordless flow emails are always sent from, even with custom domain and email providers set. that result with errors like this one

details": {
    "email_type": "verification_code",
    "to": "",
    "error": "Error sending email: Message failed: 554 Message rejected: Email address is not verified. The following identities failed the check in region XXX-1: Your APP <>,"

other templates (those which have try button) are send from the correct custom email. how to force this one to work as intended?

1 Like

switch passwordless off and on again and that’s where the template appears. it’s a terrible UEX - if passwordless is on, the template should be in the email customization template dropdown. its not :slight_smile: hope this helps

you can actually just click the square ‘button’ surrounding this toggle to edit that template. would strongly encourage auth0 to improve this uex, as its not clear at all.