Hi,
We have custom database to migrate the users. We are trying to migrate the user to auth0 but it says user already exists. But when I search user with userid/username/email it doesn’t show user in auth0. I tired to unblock and delete user using userid/email still same error is returned. I am not sure what is causing the issue, can you please help to identity the root cause of the issue.
Thank you.
Hi @pmadala,
Welcome to the Auth0 Community!
I recommend checking out this knowledge solution on the “User already exists” error that happens when trying to migrate users through your custom database.
Let me know if you have any questions.
Thanks,
Rueben
I faced the same issue and fortunately found this relevant thread. Thanks!
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