Universal Login Continue Button not pressable

Occassionally the continue button on my universal login page is unresponsive… This is a major deal because apple rejects our app everytime the button fails in one of their tests…however given the universal login functionality is not within my control I am forced to tell apple I can do nothing to fix it and pray the person reviewing my app accepts that response… Has someone else experienced this and if so how did they fix it…

it’s looking like I will need to move away from auth-0 if we cannot get this to work as we are getting most of the time by apple for this.

Hi team! :raised_hand_with_fingers_splayed:

This is just a heads-up that we’ll be hosting an Ask Me Anything (AMA) session all about Universal Login, and this question is relevant to our event. Auth0 by Okta Subject Matter Experts will answer your question on Thursday, October 24th, from 9 a.m. to 11 a.m. PST.

:thinking: Have more questions about customizing your login experience, boosting security, or implementing advanced features?

:point_right: Drop your questions in this thread before October 23rd, and our experts will provide answers during the AMA!

:tada: Plus, you’ll earn points and a special badge for participating!

Ask Me Anything: Tailor Your Experience with Universal Login — From Low-Code to Pro-Code

Thanks
Dawid

Hi - We are having the same issue. Is there a fix for this that came up during the Ask Me Anything Session? We just saw this and were unable to attend.

Quick update, I read through the Ask Me Anything session chat and did not see this issue addressed. Can someone from Auth0 reply here or point us to documentation? As @ [Flotemer] reported this is causing our iOS app to be rejected. Not an issue on Android or Web.

Hi @Flotemer and @matt2023

Welcome to the Auth0 Community!

Are you able to share with me details about this issue, recording or screenshots, used SDK, timestamps of error, etc? I will contact the engineering team after that.

Thanks
Dawid

I’ll check and get back to you - but this is only happening during Apple’s review of our app, so we can’t get a screen recording, and are not seeing any crash data or even an install for our app. They sent us a screen shot of our log in page (which looks just like it should - no error messages.) I’ll get back to you on the SDK version and attach that.

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Thank you again.

SDK: Auth0.swift 2.10.0
Time: 14:29 Tues, Oct 29… I don’t know the time zone where the Apple App store tester was
Screen shot attached.

@dawid.matuszczyk does our reply give you what you need?

Hi @matt2023

I think for now yes, I’m still waiting for the response from the engineering team regarding this issue. I will update you as soon as I will have more information.

Thanks
Dawid

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