Overview
When attempting to update the Change Password page following the documentation, personalized information does not appear. Testing just the Auth0ChangePassword script alone does work as expected.
Applies To
- Classic Login
- Password Reset Page
Cause
Check the stylesheets being used on the password reset page, as it could override the embedded JavaScript changes.
Solution
The first step should be to confirm if there are any issues with the script that was added to display the personalized information. See if the personalized information does appear when the stylesheets are removed. Since, in this case, the issue is with the custom code built, troubleshooting outside of the Auth0ChangePassword script is out of the scope of Auth0 Support.