When trying to authorize any extension I get the following error {“code”:404,“message”:“unable to resolve jtn to webtask token”,“req_id”:“xxx”} I am not sure why I am getting this error. Does someone possibly know what is going on?

The Authorization Extension URL “https://YOUR_TENANT.us.webtask.io/adf6e2f2b84784b57522e3b19dfc9201/api” in the documentation is incorrect. Change “.io” to “.run”. I found the correct URL in the the API section of the Authorization Extension web page.

Unable to authorize/access Extensions

Help

lihua.zhang September 6, 2022, 8:18pm 3

Hi @florian.buehringer ,

Welcome to the Auth0 Community!

I searched the error “unable to resolve jtn to webtask token” on our community and found a couple of topics provided solution for this error.

Failure creating a token for auth0-authorization-extension-api - #2
Authorization Extension: unable to resolve jtn to webtask token - #3 by James.Morrison

Does any of them help?

Topic		Replies	Views
Authorization Extension: unable to resolve jtn to webtask token Help	4	5107	January 25, 2019
Failure creating a token for auth0-authorization-extension-api Help	2	4319	August 29, 2019
Getting Authorization Extension related issues when Authorization Extension is uninstalled Help extensions , auth0-authorization	2	995	October 6, 2023
Auth0 Dashboard App "Unable to resolve JTN to webtask token" Error Help dashboard , admin-management	0	996	July 5, 2023
Authorization extension api url change "unable to resolve jtn to webtask token" Help webtask , authorization-extens , extensions , webtaskio , node8	2	4544	July 29, 2019

Unable to authorize/access Extensions

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