Transferring MFA tokens from old phone to new phone

Help
,
1

Hello,

I recently purchased a new phone. I am having trouble figuring out how to transfer the accounts that are linked in the Guardian app on the old phone to the new phone. I have about 15 accounts linked on my old device. When I open the Guardian app on my new device, it jumps right to adding a new account. I do not see a way to transfer these to my new device.

What is the best way to transfer these linked accounts to my new device?

I appreciate the help!

Nick

3

Hi @heiden_5,

Welcome to the Auth0 Community!

I have looked into this, and found that there isn’t an option to transfer the accounts in the Guardian app from your old phone to your new phone.

Sadly, the only way to move accounts is to reset MFA and enroll it onto the new device.

Thanks,
Rueben

4

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.