Guardian App by Auth0 does not reset MFA accounts added

Feedback
1

Feature: Auth0 guardian app should automatically remove unused MFA accounts of users

Description: After user is enrolled for MFA via Guardian, if we reset user’s MFA in auth0 console, guardian app still shows old account. As a result, users will end up having multiple accounts which is not a good user experience.

Use-case:

  • User registered MFA using guardian app.
  • User wanted to reset his MFA, and auth0 admin reset the MFA for this user.
  • User registers MFA again, but sees two MFA accounts in guardian app.
  • Now user doesn’t know which MFA account’s OTP he can use.
2

Hi @gautam.nutalapati

Welcome to Auth0 Community!

Thank you for creating this detail feedback request.

Let’s hope it attracts as many votes as possible.

Have a good day!

1 Like