I am trying to add a Tenant Email or change my main Auth0 account email. We have recently changed email provider to google, but email adress is exactly the same. To add or change a tenant email auth0 requires us to confirm our email and that email never reaches our inbox at help@andesdocs.com. Is there anything we can do?
Hi @ngaggini,
I recommend following this knowledge solution on changing your tenant ownership.
Because you have a non-unique email address, you might need to create a dummy email address to temporarily be assigned as the admin and then re-assign the admin back to your preferred email address.
Let me know if you have any issues with this.
Thanks,
Rueben
Problem is i don’t get the verification email. It says verification email sent correctly, and i don’t get that email, so i can’t even get started. Im on the Essentials subscription. We need help on this somehow.
1 Like
Hi @ngaggini,
Thanks for the update.
I have not been able to find any tenants associated with the email address you used to create your Auth0 Community account.
Could you please send me a direct message with your tenant’s name and the email address you used for them?
Thanks,
Rueben
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.