Our tenant (ramboxpro.auth0.com) is using a custom domain we previously configured but then we rolled back to the free tier, and the emails still use the custom domain making the links not working.
If I go to Custom Domains section, it is not listing any domain. If I go to test the “Password Reset” template, is generating the {{ url }} as “auth.rambox.pro” which was the custom domain before.
Hey @konrad.sopala, thank you for replying and reopening the ticket.
I ran the “Get custom domains configurations” endpoint because yours (“Get custom domain by id”) I don’t know the id. Here’s the result:
{
"statusCode": 403,
"error": "Forbidden",
"message": "The account is not allowed to perform this operation, please contact our support team",
"errorCode": "operation_not_supported"
}
We still have this problem, users cannot reset their password because of the link you send in the email.