"Sign Up" Button Not Appearing on the Login Page


When navigating to the Login page, the Sign Up button does not appear. This behavior prevents new users from creating an account independently.

Applies To

  • Universal Login Experience


A possible cause for this issue might be the Custom Text Configuration within the Universal Login Branding menu.


To test this possible root cause, navigate to Dashboard > Branding > Universal Login > Advanced options > Custom Text . Here, select the login in the Prompt drop-bar menu.

The footerLinkText text field should contain a relevant expression for the Sign Up button (e.g., Sign Up/Create an account). If the text field is empty, no button will be shown on the user end.