Hi @lihua.zhang,
I missed this link in the topic you linked to! I now tried updating the “Change Password” template to the HTML in the file you sent and it seems to be working and looking just as it was initially!
Even though this did solve my issue, I’m interested to know whether your response would’ve been different if the issue was related to another email template, i.e., not the “Change Password” email.
As I said previously, the ideal solution would be to have the “Reset” button working. Still, in the meantime, I think a much easier solution (at least for you guys) would be to provide a repository with all the default email templates.
Also, it may be worth warning users before letting them update any of the email templates, so maybe some hint/warning or prompt in the UI could be helpful. I’ll be more careful with the other templates and will try my best to not update them!
Thank you very much!