Default Password Reset email template customization

Hello, we’re trying to edit our Password Reset email template. We have already set up a custom email provider (Amazon SES).

I noticed that the default password reset email template looks like this:

However, when you navigate through the UI to edit this template, the markup in the UI produces something that looks like this:

It appears there’s no way in the UI to edit the default Password Reset template. Is this intentional? Ideally we’d like to start from the former template.

Hi @robert.mruczek,

Welcome to the Auth0 Community!

Can you check out this thread and see if it sheds any light on this issue?

It looks like a user was running into a similar problem with the default verify template.

Hi @dan.woda thanks for the response! I don’t see a link in your response :frowning_face:

Well, that isn’t very helpful! :laughing:

This is the link I was thinking of:

https://community.auth0.com/t/default-no-provider-email-template/59133/2

Let me know if that works for you.

Yes this should work, thanks @dan.woda !

1 Like

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.