Hi @support -
Please, can my tenant be reactivated?
Thanks - Kev
Hi @kevin.sears,
Welcome to the Auth0 Community!
Unfortunately tenants can not be reactivated, as our Delete or Reset Tenants documentation strongly suggests as well:
Deleting a tenant is an irreversible, destructive action and cannot be undone. Deleted tenants cannot be restored, the tenant name cannot be reused when creating a new tenant, and metrics related to the tenant are lost.
Thank you for your understanding!
Kind regards,
Remus
Thanks @remus.ivan !
The tenant still appears on my dashboard; however, I’m getting permission errors every time I navigate around the ui.
e.g when I navigate to the “Settings” in the menu, I get an error:
”Could not load tenant settings. Please try again or contact support if the problem continues.”
So currently, I have a tenant (that’s unusable), and from the dashboard, I’m not able to delete it.
Would deleting it via the CLI work?
Cheers - Kev
Hi @kevin.sears,
Thank you for the updated information.
My assumption in this case would be that you might not have have the required role within the tenant in order to inspect or make changes.
You can definitely try to delete the tenant via the CLI as well, but firstly I would recommend checking if the settings show up via the Auth0 CLI, by running a command such as auth0 tenant-settings show. If that comes up with a 403 Forbidden error, then this is indeed a permission issue.
Could you also reply to the DM I have sent you with your account email address and the tenant name so I can take a further look?
Best regards,
Remus