Passwordless Email Links Ignoring SMTP and Branding Configuration

[dawid.matuszczyk]

Hi @ssallaj

Welcome to the Auth0 Community!

Thank you for posting your question. In the Passwordless setting you need to set the From email address that is registered as a Sender Identity with Sendgrid.

The Error "The from address does not match a verified Sender Identity" is Received via Email after Setting Up Sendgrid as the SMTP Provider

Last Updated: Jul 31, 2024 Overview After setting up Sendgrid as the SMTP provider, passwordless emails are no longer being received. There are “Failed Notification” (type: fn) entries in the tenant logs with the following error description: The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved. Visit Sender Identity | SendGrid Docs | Twilio to see the Sender Identity requirements Applies To Email SMTP Provider Sendgrid Cause In the Ema…

To answer your 3rd point, there are no plans to drop the support for the SMTP in the Universal Login. If you have any other question regarding this topic, drop them I will do my best to get the answers for you!

Thanks
Dawid