Passwordless email code not sent

Help
,
1

I have configured my webapp with passwordless login, whereby the user enters their email to receive a login code. However the code is no longer being sent.

I have successfully sent a Test Email in Branding → Email Provider → Custom Email Provider (Office 365).

But when I go to passwordless connections → email → try, the window reads:

  "error": "access_denied",
  "error_description": "no email or no verification_code provided"
}```
and the log for "All Applications" type "Failed Login" show 
```"error": {
      "message": "no email or no verification_code provided",
      "oauthError": "access_denied",
      "type": "oauth-authorization"
    },```

Additionally, when I walk through the end user's flow, I see these two log entries:
Code/Link Sent - Success
Failed Sending Notification - Failed

“details”: {
“email_type”: “verification_code”,
“to”: “XXX@XXX.com”,
“error”: "Error sending email: "
},

2

(Re-post with better formatting)

I have configured my webapp with passwordless login, whereby the user enters their email to receive a login code. However the code is no longer being sent.

I have successfully sent a Test Email in Branding → Email Provider → Custom Email Provider (Office 365).

But when I go to passwordless connections → email → try, the window reads:

{
  "error": "access_denied",
  "error_description": "no email or no verification_code provided"
}

and the log for “All Applications” type “Failed Login” show

"error": {
      "message": "no email or no verification_code provided",
      "oauthError": "access_denied",
      "type": "oauth-authorization"
    },

Additionally, when I walk through the end user’s flow, I see these two log entries:
Code/Link Sent - Success
Failed Sending Notification - Failed

“details”: {
“email_type”: “verification_code”,
“to”: “[XXX@XXX.com](mailto:XXX@XXX.com)”,
“error”: "Error sending email: "
},
1 Like
3

Hi @peter24 , did you manage to fix your issue ? I’m currently facing the same "Error sending email: "…