Password reset page template

[nitzan.harel]

We have a need to customize our universal login branding template. We observed that it does not apply to the reset password page. We saw this post : Set template for universal login experience endpoint does not apply to Password Reset page - #3 by rueben.tiow that suggests to use the no-code editor, however that is quite challenging because the customized template we are using sets a logo in a very specific way which means that in the Customization options for Universal Login we had to hide the logo using the configuration options.
That means that we can’t have a logo on the reset password as a result.
Is there a way to resolve this? When will the reset password page also be applied under the universal login branding template?

[vlad.murarasu]

Hi @nitzan.harel,

You can use the Universal Logo’s Customization options to edit the general look of all widgets, from the Login Widget to the Password Reset widget. If you want to change the logo, go to Widget and insert your logo’s URL.

After that, Save And Publish, and your new logo should be on your page.

Also, in the Settings tab, make sure Customize Password Reset Page is disabled and Universal Login is selected instead of Classic Login.

If you have any other questions, feel free to reach out.

Have a good one,
Vlad

[nitzan.harel]

We are using the Universal login and NOT the classic login.
Its just that when we are using the custom template - it does not apply to these “other” pages (like the password reset page).
Also - we noticed that there are NO logos displayed on the “reset-password-success” and " reset-password-error" pages. Because these pages ALSO don’t utilize the customized template - we can’t just add it ourselves. It looks like the images (the green checkmark and the red X) can’t be customized?
Any solution for all of these?

[vlad.murarasu]

Hi again @nitzan.harel,

Changes you make in the Customization options should persist across all widgets, including Reset Password. Could you tell me what tool you used to customize the template?

Also, yes, the logo you set up in the Customization options won’t appear on the success and error pages. That’s the default structure of the widgets.

If the logo is needed for your use case, you can enable Customize Password Reset Page from my earlier reply and edit your logo to appear there.

Have a good one,
Vlad

[nitzan.harel]

The customized template I’m referring to is using the “api/v2/branding/templates/universal-login” API.
When we used that option - we positioned our logo in a different place but that required to disable the logo from the no-code config.
By enabling the logo in the no-code config, we get the logo in the reset password page but then we have to not place the logo where we wanted via the customized template.
In any case - both the no-code config AND the customized template don’t allow to add our logo at the top (or anywhere) of the success and error pages.
You are saying thats something we can’t solve ?

[vlad.murarasu]

Hi again @nitzan.harel,

As shown in this example, you can explicitly specify what widget you want your customization to be applied to, so you won’t deal with the logo being added twice where one already exists. It can be done by using an if statement like this:

{% if prompt.name == "reset-password-success" or prompt.name == "reset-password-error" %} 

Let us know if this helps.

Have a good one,
Vlad

[nitzan.harel]

You answer suggests that the templates applies for every page (including the error and success pages) but it seems like that is not the case.

[vlad.murarasu]

Hi @nitzan.harel,

I’ve looked more into it, and I can’t find a way to modify those widgets either. The only thing I found that can customize them is the no-code editor, but that can’t add other HTML elements to it. Apologies.

Have a good one,
Vlad