Password reset email "Failed Sending Notification"

[rueben.tiow]

Hi @andrei.crisnic,

Welcome to the Auth0 Community!

I recommend referring to the knowledge solution below, which addresses this issue.

Update the Email in "Error sending email: Email address is not verified

Problem statement In the tenant logs, the below error was noticed: "error": "Error sending email: Email address is not verified. The following identities failed the check in region xxx : {application_name} <root@auth0.com>". This article explains how to update the email in this error. Solution To update the email, please go to Authentication > Passwordless > Email and update the From address field. [88.jpeg]

Let me know if you continue to have issues.

Thanks,
Rueben